Privacy Policy and Notice

Effective: 6 October 2025

Precision Polished Concrete WA PTY LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in line with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Who We Are

Business name: Precision Polished Concrete WA PTY LTD
ABN: 52 684 233 314
Registered office: 75/250 Beaufort Street, Perth WA 6000
Email: info@precisionpolishedconcrete.com.au
Phone: (08) 9249 2551

2. What We Collect

• Name, title and business name (if applicable)
• Contact details such as address, email and phone number
• Project information (site address, scope, measurements)
• Communications you send us (emails, messages, calls)
• Website usage data – IP address, device and browser type, pages visited, referring sources
• Cookies and tracking data
• Billing information processed via secure third-party payment systems (we do not store full card numbers)

3. How and Why We Collect It

We collect information directly from you, through our website, and from trusted service providers. We use it to:

• Provide quotes, site inspections and the services you request
• Verify identity and assess creditworthiness where relevant
• Manage projects, invoicing, warranties and support
• Communicate with you by email, phone, SMS or mail
• Improve our website, services and user experience
• Conduct marketing with your consent
• Comply with legal, audit and regulatory obligations

4. Disclosure and Third Parties

We do not sell or rent personal information. We may disclose it to:

• Employees, contractors and service providers who need the information
• Payment processors and financial institutions for billing
• Credit reference or fraud-prevention agencies if required
• Regulators, law enforcement or courts where required by law
• Business successors or acquirers (under confidentiality agreements)

5. Cookies and Tracking

Our website uses cookies and similar technologies to enable essential functions, remember preferences, analyse traffic and support relevant advertising.
You can control cookies through your browser settings, though some site features may not work correctly if disabled.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access or disclosure. Measures include secure servers, access controls and encryption where appropriate.

Information is retained only as long as necessary for our business or legal obligations – usually at least six years – after which it is securely deleted or de-identified.

7. Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies.
We may need to verify your identity before fulfilling requests.
You can also request deletion or de-identification where legally permitted.

8. Complaints

If you believe your privacy has been affected, please contact us with full details.
We aim to respond within 30 days.
If you are not satisfied with our response, you may contact the
Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always appear on this page with the effective date above.

10. Contact

Attn: Privacy Officer
Precision Polished Concrete WA PTY LTD
75/250 Beaufort Street, Perth WA 6000
info@precisionpolishedconcrete.com.au
(08) 9249 2551